Refund policy
Return Eligibility:
- Items must be returned within 7 days of purchase.
- Products should be unused, in original packaging, and include all tags and labels.
- A receipt or proof of purchase is required for processing returns.
Non-Returnable Items:
- Personal care products (cosmetics, skincare) cannot be returned.
- Sale items are final and not eligible for refunds or exchanges.
Return Process:
- Contact us at 0304-6749784 or email guruknow7@gmail.com to request a return.
- Once approved, ship the item to the provided Adress.
Refunds:
- After receiving and inspecting your return, we will notify you of approval or rejection.
- Approved refunds will be processed within 7-10 business days and credited to your original payment method or Store Credit.
Exchanges:
- Exchanges are only available for defective or damaged items.
- Contact us for assistance with replacements.
Shipping Costs:
- Customers are responsible for return shipping costs.
- Shipping fees are non-refundable.
Need Help?
For any return or refund inquiries, reach out to us at 0304-6749784 or email guruknow7@gmail.com